How to Order Personalised itemsYour Photos printed on any of our products make perfect gifts. The most popular pictures are family groups, pets, children and holiday scenes and activities.
How to Order: Make your purchase first. After completing your purchase an automatic email is sent with your Order Number. Reply to that email which requests you to submit your picture as an attachment. This ensures Your Order has Your Picture! Please Note: There is no facility to send pictures before, or during a purchase. |
OrderingHow to Order & FAQ's 1, How to Order an item? 2, How to send photos ? 3, How to make Payment ? 4, How long does it take? 5, What do I need to know about sending pictures?
1, Select the item you require, if it has a choice i.e. Colour choice, Shape, Size, or Text Box. please complete before clicking on "Add to Cart"
2, After you have completed the order through our "Checkout" an automatic email is sent to the email address you enter during your purchase, this has your unique order number and requests you reply with your picture as an attachment. There is no facility to send your photo before completing your order. This prevents the wrong image going on the wrong order. If you are unable send pictures as an attachment; print out a copy of your order and send it with your photos by post. (We return your pictures with your order) Prints, negatives, slides, or drawings are acceptable.
3, Our payment providers offer the highest level of security. You can pay with most Debit or Credit Cards through the PayPal facility.
4, We pride our selves in offering a very fast service; most standard completed orders are shipped within 48 hours. Larger and some personalised orders may take a little longer, but be assured we endeavour to get your order to you as fast as possible.
5, Please take note of the sizes for the item to be printed, images below 250Kb may show some pixilation on larger items. Low quality {small file sizes} can produce poor reproduction results. Submitting images in anything other than bitmap or jpg format may cause compatibility difficulties, we recommend that PDF or Word files are avoided as the resolution quality, colours and fonts may produce disappointing results. We cannot accept or be held responsibility for the quality of images customers submit, nor will we refund any work that may be of disappointing results. The reproduction is not a photographic process and should not be compared as such, different items with different substrates result in different reproduction qualities.
All orders are subject to availability, should we unable to supply your request we will contact you through the details you submit on your order; email, phone, or post.
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